ON24 (NYSE: ONTF) today introduced Leo Ryan as Vice President of Customer Success in EMEA. Ryan joins the company with over 20 years of experience leading digital innovation and marketing initiatives for companies across multiple industries, from SaaS startups to some of the world’s most recognized consumer brands such as American Express, Land Rover and Unilever.
In his role at ON24, Ryan is responsible for helping EMEA customers leverage the full power of the ON24 digital experience platform to create, scale and personalize engaging digital experiences for demand generation, partner activation and event marketing. His appointment adds more local support to ON24 clients in the region to help them accelerate their digital engagement initiatives.
“Leo has guided companies through several major waves of digital transformation, from the web to mobile and social media,” said Tim Collin, vice president and general manager of the EMEA region at ON24. “B2B customers expect digital consumer experiences and more interactions with suppliers to take place through digital channels. Leo’s digital and consumer expertise will help our growing customer base in the EMEA region advance their digital-focused strategies and create the best experiences for their audiences.
Ryan has extensive expertise in driving organizational change for businesses to succeed in the digital age. Most recently, he was Vice President of Customer Success in EMEA at Khoros and Spredfast (prior to its acquisition), leading enablement, account management, strategic services, training, certification and customer support. Prior to that, he held various management positions at Ogilvy Advertising, leading the agency’s social media activities for top brands in the UK.
“ON24 is reshaping customer engagement with a powerful sales and marketing platform that improves buyer experiences and drives measurable growth,” said Leo Ryan. “Businesses are standardizing on the ON24 platform to convert more prospects into customers, educate and train global partners, and host memorable digital events. It is an exciting time to join the company and help accelerate the next phase of customer success in EMEA. “
The ON24 digital experience platform includes ON24 Webcast Elite, ON24 Virtual Conference, ON24 Breakouts, ON24 Engagement Hub, ON24 Target, ON24 Intelligence and ON24 Connect. Businesses can deliver digital experiences that create deep engagement, first-person data and AI-powered personalization, as well as seamlessly integrate audience insights with marketing automation, CRM and collaborative systems. Learn more at ON24.com/Platform/.
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